Communicating about EMS initiatives is a priority for the EMS Cooperative.
Since 2001, the EMS Cooperative has successfully organized events to support EMS operators in their work to strengthen their EMS service for customers worldwide. The events aim to ensure that participants:
- understand the need to provide a high quality EMS service,
- ecognise the important service elements of EMS,
- interpret the performance data available to understand where and what improvement action is necessary, both to address immediate issues and on an ongoing basis.
Postal operators from all around the world and stakeholders take part in EMS Cooperative symposia and training.